Privacy Policy

Last updated: September 8, 2026

We respects your privacy and is committed to protecting the personal information you provide when using our website, https://astral.al/ (the “Website”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and what rights you may have regarding your personal data.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Astral is a company operating in Albania and providing construction, property development, commercial and industrial space, and related services, including services associated with Nexus Park Tirana.

For privacy-related questions or requests, you can contact us using the details below:

Astral
Tirana, Albania
Phone: +355 68 604 5347
Email: sales@nexusparktirana.al

2. Information We Collect

Depending on how you interact with our Website, we may collect the following categories of personal information:

Information you provide directly

When you contact us, submit an inquiry, request information, subscribe to updates, or otherwise communicate with us, we may collect information such as:

• Full name

• Email address

• Telephone number

• Company or organization name, where provided

• Subject and content of your message

• Information contained in your inquiry or correspondence

• Any other information you voluntarily provide

Our Website currently includes contact and inquiry forms through which visitors may provide information such as their name, email address and telephone number.

Information collected automatically

When you visit the Website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Language preferences

• Pages visited

• Date and time of visits

• Referring website or source

• General information about how you interact with the Website

This information may be collected through server logs, cookies, analytics tools, or similar technologies.

3. How We Use Your Personal Information

We may use personal information for legitimate business purposes, including to:

• Respond to your questions and inquiries;

• Contact you regarding services, properties, projects or requests you have made;

• Provide information about Nexus Park Tirana and other Astral projects;

• Process and manage requests submitted through our Website;

• Provide customer or prospective-customer support;

• Improve our Website, services and user experience;

• Monitor and maintain the security and functionality of the Website;

• Prevent fraud, abuse, unauthorized access or other unlawful activity;

• Comply with applicable legal and regulatory obligations;

• Send newsletters or other communications where you have requested or consented to receive them; and

• Protect our legal rights and interests.

We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

4. Legal Basis for Processing

Where applicable, we process personal information on one or more of the following legal bases:

• Your consent, where you have provided it;

• Performance of a contract or steps taken at your request before entering into a contract;

• Our legitimate interests, such as operating, securing and improving our Website and business, provided those interests do not override your fundamental rights and freedoms;

• Compliance with legal obligations; or

• Other legal grounds permitted by applicable law.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5. Contact Forms and Communications

If you submit a form through our Website, we may use the information you provide to respond to your request and communicate with you about the relevant inquiry.

We may retain correspondence and contact information for as long as reasonably necessary to handle your request, maintain appropriate business records, resolve disputes, or comply with legal obligations.

Please do not submit sensitive personal information through general contact forms unless it is specifically requested and necessary.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember preferences, maintain functionality, understand how visitors use a website, and improve the user experience.

Cookies may include:

Necessary cookies

These cookies may be required for the Website to operate correctly, maintain security, or provide functionality requested by the visitor.

Analytics cookies

Where analytics services are used, these cookies may help us understand how visitors interact with the Website, such as which pages are visited and how the Website performs.

Preference or functionality cookies

These cookies may remember choices or settings to improve your experience.

Marketing or third-party cookies

If we use advertising, social-media, embedded-content, or other third-party technologies that place cookies, those technologies may process information according to the applicable third party’s privacy policy.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.

7. Third-Party Services and Websites

Our Website may contain links to, or integrations with, third-party websites and services.

For example, the Website may contain third-party content, social-media functionality, maps, analytics, communication services, or other embedded content.

When you interact with a third-party service, that third party may collect information independently of us. Third-party services are governed by their own privacy policies and terms.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

8. Sharing of Personal Information

We do not sell your personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our business and Website, including:

• Website hosting and infrastructure providers;

• IT, security and technical service providers;

• Email and communication providers;

• Website analytics providers;

• Professional advisers, such as lawyers, accountants or consultants;

• Service providers acting on our behalf;

• Government authorities or law-enforcement bodies where required by law; and

• Other parties where disclosure is necessary to protect our rights, property, safety or legitimate business interests.

Where appropriate, we seek to ensure that third-party service providers process personal information only for authorized purposes and maintain appropriate safeguards.

9. International Data Transfers

Some service providers we use may process or store information outside Albania or the European Economic Area.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable data-protection laws and that appropriate safeguards are in place where required.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to inquiries;

• Providing services;

• Maintaining business and communication records;

• Meeting legal, accounting or regulatory obligations;

• Resolving disputes; and

• Protecting our legal rights.

The precise retention period may vary depending on the type of information and the purpose for which it is processed.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss or destruction.

However, no method of transmission or electronic storage is completely secure. Therefore, while we work to protect your personal information, we cannot guarantee absolute security.

If we become aware of a personal-data incident that requires notification under applicable law, we will take the appropriate steps required by law.

12. CCTV and Security

Certain Astral-managed or associated facilities may use CCTV and other security systems for purposes such as protecting people and property, preventing unauthorized access, and maintaining site security.

Astral’s website describes CCTV/security services involving monitoring of areas such as entrances, parking areas, common areas and restricted areas.

Where CCTV or other surveillance systems process personal information, such processing will be carried out in accordance with applicable laws and appropriate notices may be provided at the relevant premises.

CCTV recordings will generally be retained only for as long as reasonably necessary for security, operational, legal or evidentiary purposes, subject to applicable requirements.

13. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you;

• Request correction of inaccurate or incomplete information;

• Request deletion of personal information in appropriate circumstances;

• Request restriction of processing in appropriate circumstances;

• Object to certain types of processing;

• Withdraw consent where processing is based on consent;

• Request portability of certain personal information, where applicable; and

• Lodge a complaint with the competent data-protection authority.

These rights are subject to applicable legal limitations and exceptions.

To exercise a privacy right, please contact us using the contact details provided in this Privacy Policy.

We may need to verify your identity before fulfilling certain requests.

14. Children’s Privacy

Our Website is intended primarily for businesses, professionals and members of the general public.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can take appropriate steps.

15. Third-Party Links

The Website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content, security or policies of third-party websites. Once you leave our Website, we recommend reviewing the privacy policy of the website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have a concern regarding the handling of your personal information, please contact us:

Astral
Tirana, Albania
Phone: +355 68 604 5347
Email: sales@nexusparktirana.al

We will make reasonable efforts to respond to privacy requests within the timeframe required by applicable law.